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Members Log-in Accessibility Go to discussion forums 21st May 12
Leg amputee criticises bus firm

 
A disabled Nottingham man has claimed he was discriminated against by bus drivers who have refused to let him on board.

Skip Yeomans, from Lenton, has been using a wheelchair for the last two weeks, after having a leg amputated.

He said Nottingham City Transport (NCT) drivers have either said they had no room or parked too far from the kerb.

NCT said Mr Yeomans had not formally complained and that half its fleet was wheelchair friendly.

It said all its buses due to be upgraded by 2012.

Mr Yeomans damaged his leg in a biking accident two years ago but had to have it removed due to persistent pain.


Since then, he claimed, he has been refused entry to buses on 30 occasions for a variety of reasons and had experienced "no end of grief".

"I thought that now the buses have got these ramps and can lower themselves down and the pavements are nice and raised, that getting on board would be child's play - but it's not.

"It's a public transport system, it supposed to be there for everybody. We shouldn't be discriminated against just because we are in a wheelchair.

"Drivers shouldn't just sit there and watch us struggle to get on with just one leg and then when you have got on the bus, tell you to get off because they forgot there were three baby buggies in the wheelchair section - it's outrageous."

Legal requirements

Nicola Tidy from NCT said it was hard to accommodate everyone all of the time.

"Many of our passengers have buggies and without a legal framework it's difficult to say one passenger has priority over another.

"Our paramount concern is all passengers can travel safely on our buses.

"Our drivers are trained, they have disability awareness training, they have a clear understanding of what the law expects."